dollcabin Guarantee


We have the best quality products and the most amazing customer service and want you to be 100% satisfied and successful with our dollcabin love dolls. We stand behind our products and are here to support you. If we make an error in your order we will correct it right away. If your shipment is damaged by the shipping courier, please file a claim with your local office. Then give us a call so we can help to handle this problem.

Premium Material Guarantee

We understand how important your doll is to you. Not only the high price you have paid, but She will be your companion for a long time. Safety is always our priority, Our dolls use medical-level TPE material. One of the main materials is the Japanese manufacturer Kuraray medical TPE (Thermoplastic Elastomer) (manufactured in the United States). The materials are non-toxic as well as non-hazardous.

One Month of Doll Skeleton Guarantee

  • If you find a skeleton-damaged doll caused by shipping within 24 hours of taking delivery of your love doll,  We will help you by sending another replacement free of charge!!!
  • If your doll skeleton has broken in a month for whatever reason, you will get another new doll. but the shipping fee will be covered by you.

You will find no other doll seller offering this skeleton guarantee, But as an original manufacturer, We have confidence in our dolls and also feel obliged to offer this guarantee to our dear customers.